Reports to: VP, Membership Sales
Status: Exempt
The Member Relations Manager is responsible for obtaining new membership sales with a focused priority on small business accounts with 1-99 employees. Performance measures will be based on sales and the retention of members sold.
Requirements
- Self-initiated prospecting. Strong emphasis on technology enabled digital prospecting.
- New membership sales: $10k / mo. quota.
- Minimum eight appointments per week of which six are “first-in” meetings.
- Pipeline (2x revenue quota or $20k) Pipeline is defined as: a first-in appointment has occurred within the past 90 days and prospect is actively considering membership.
- Utilization of Salesloft for recording of MS Teams calls and for running cadence outreach.
- Participation and achieving Chamber Mastery certification (product knowledge, psychology of sale, Sandler). Priority product knowledge is on chamber overview and talking points as referenced in the Story Arc.
- CRM utilization for all sales activities.
- Participation in chamber events and meetings.
- Sandler sales knowledge (Foundations). Mastery certification (optional). Utilize on-line resources, attend professional development opportunities. Develop thirty second commercial, UFC in all meetings, goal is “one call close”.
Preferred Competencies
Knowledge – areas of specialty or expertise
- Demonstrates effective verbal, written, telephone, and e-mail communication skills.
- Demonstrates effective people skills; must be able to communicate with a variety of individuals with diverse backgrounds, education, economic levels, and roles within an organization.
- Demonstrates ability to effectively communicate with both internal and external customers and prospects.
- Anticipates and alerts others to problems with projects or processes.
- Proficient in basic computer skills, i.e. Microsoft Word, Excel, Internet usage (e-mail) and Salesforce CRM.
- Is familiar with the Central Indiana business community.
Skills – abilities needed to execute job duties
- Ability to consistently prospect using various methods such as cold calling, referrals, social media platforms including LinkedIn. Proficient at following up and closing sales quickly and efficiently. Conduct a minimum number of prospecting behaviors on a weekly basis.
- Ability to learn and effectively use the Sandler Selling Methodology.
- Able to prioritize and organize tasks and time and follow up. Incorporates a balance of prospecting time, meetings, follow up and on-boarding weekly.
Behavior – characteristics an employee must display in the job
- Strong curiosity around the Indy Chamber work.
- Desire for ongoing personal growth and professional development.
- Takes initiative and needs little supervision.
Preferred Qualifications
- New Business sales experience
- Prospecting experience and success. Digital prospecting preferred
- Strong written and verbal communication skills
- MS Office, Salesforce CRM. Optional experience: Salesloft, Humantic AI
- Bilingual abilities are a plus
Apply using this link.
