The Power of Language in Hospitality

In Episode 4 of Martin’s Mind, Ari shares how language training is driving an increase in competence and retention at Marriott.
When employees feel confident communicating in a guest’s language and understanding their culture, they deliver better service—and they stay longer in their roles.

Hear more about how language skills are shaping the future of hospitality:
Spotify: https://lnkd.in/eBnWzkPb
Apple Podcasts: https://lnkd.in/eJNvdvB6