Do you find yourself stuck, either personally or professionally, not getting the results you want?  How do you typically react when a conversation shifts from smooth and easy to tension-filled or uncomfortable?  Do you go on the attack?  Withdraw into silence?  In this session, you’ll learn how to identify when conversations become crucial and discover tools to use to help you get unstuck.  Participants will gain insight into their Style Under Stress, and then build skills to help learn to look and stay in dialogue when the stakes are high. Participants will receive a copy of the book Crucial Conversations: Tools For Communicating When The Stakes Are High. Cost for Indy Chamber members is $49 per person. To register, visit https://franklincollege-ubsru.formstack.com/forms/when_the_stakes_are_high_2022