Indiana Woman-Owned Technology Company Adding Hundreds of Hoosier Jobs

Indy Chamber News Archives

INDIANAPOLIS (Sept. 14, 2016) – Knowledge Services, an information technology and professional services company, announced plans today to grow its Indianapolis headquarters, with plans to employ 1,200 Hoosiers by 2019.

“Indiana’s talented workforce, favorable business climate and low cost of living have helped put the Hoosier state on the national stage as one of the fastest growing tech hubs,” said Governor Mike Pence. “We have worked diligently to cut costs, lower taxes and reduce regulations, allowing companies like Knowledge Services to see the benefits of doing business in a state that works. Over the next decade, we will build on this momentum and invest $1 billion to support Hoosier entrepreneurs and innovators, ensuring that Indiana continues to be the best place to start a business, grow a business and get a job.”

The woman-owned company, which provides cloud software and services to large, complex organizations, committed to creating 400 new jobs by 2019 and has already made significant strides in its job commitment. This is Knowledge Services’ third expansion announcement in five years, following a 2011 announcement to add 200 jobs and a 2013 announcement to add another 400. The company continues to outpace its job creation goals and has increased its Indiana employment by 70 percent in just the last three years.

Knowledge Services will invest $2.1 million to expand its office space over the next four years to accommodate its growing team. Based on increased demand for the company's workforce management solution systems, Knowledge Services must grow to meet the needs of its client base across the U.S. The company moved into its 23,000-square-foot office at 5875 Castle Creek Parkway North Dr. on Indianapolis' north side in 2009 and is currently evaluating options to expand its footprint to 40,000 square feet. 

“Indiana continues to be a great place that is conducive for growth and prosperity,” said Julie Bielawski, chief executive officer at Knowledge Services. “Many factors played into Knowledge Services’ commitment to growing in the Hoosier state. Not only does Indiana offer a favorable business climate, but they also have placed a great emphasis on growing the advanced technology sector.”

Founded in 1994, Knowledge Services now employs 2,000 associates across the United States, including approximately 1,100 in Indiana. The company is continuing to hire experienced software developers, program specialists, client service associates, sales team members and marketing professionals. Interested applicants may apply online through the company’s website.

Knowledge Services designs, develops and markets cloud Software as a Service (SaaS) and mobile applications for workforce management solutions, which provide cost savings, process efficiencies and improved governance. Serving clients throughout the U.S., Knowledge Services’ customers include government agencies and Fortune 500 companies such as Hill-Rom, Disney and Mattel. The company gives back to the Indianapolis community by supporting the Indianapolis Public Library Foundation, the Leukemia and Lymphoma Society and Toys for Tots.

The Indiana Economic Development Corporation offered GuideSoft Inc. (dba Knowledge Services) up to $2,100,000 in conditional tax credits based on the company’s job creation plans. These tax credits are performance-based, meaning until Hoosiers are hired, the company is not eligible to claim incentives. The city of Indianapolis supports the project in partnership with Develop Indy, a business unit of the Indy Chamber.

“Information technology in Indianapolis is stronger than ever,” said Indianapolis Mayor Joe Hogsett. “With the increasing number of technology companies calling Indianapolis home, organizations like Knowledge Services provide much-needed talent and workforce management solutions to keep our community competitive in a 21st century economy. We applaud today’s announcement of over 400 new jobs in Indianapolis and support the continued growth of Knowledge Services to meet the needs of a booming industry sector."

Knowledge Services’ growth follows Governor Mike Pence’s announcement of a plan to invest $1 billion in innovation and entrepreneurship in Indiana over the next 10 years to advance growth and solutions across all Hoosier sectors, including the state’s growing tech industry. From 2012 to 2014, Indiana’s technology sector added jobs at a rate of 18 percent, which is three times faster than the national average, and the Indianapolis area ranks No.5 in the nation for women in tech (Fast Company).

About Knowledge Services

Knowledge Services was established in 1994 by Julie Bielawski, its Founder and CEO, and is headquartered in Indianapolis, Indiana. Knowledge Services, is a technology and professional services organization with employees located in offices throughout North America. Knowledge Services is an ISO 9001:2008 certified workforce management solutions company with expertise in FTE and contract workforce management for government and commercial organizations. With Knowledge Services, organizations can efficiently and cost-effectively engage, retain and manage existing and needed talent, whether stationary or mobile, while mitigating employment and contract worker risks.