Demystifying the Remote Meeting

Indy Chamber News Archives

You don’t have to be a tech guru to make an impact with your audience by hosting remote meetings, trainings, and webinars. All it takes is an understanding of the different types of tools available, along with a basic understanding of the strengths and weaknesses of each.

Many companies use popular apps like Skype, FaceTime, and Google Hangouts. While these apps are quite popular and cost effective, they require all meeting participants to be using the same application, install software, and have a strong Internet connection. One person with connectivity problems can ruin the meeting for everyone. In addition, the ability to share documents is quite limited.

Major audio and web conferencing companies like WebEx, GoToMeeting, and Indianapolis-based TelSpan have dedicated platforms that provide reliable and stable meeting experiences that combine audio conferencing, web conferencing, and content sharing. These can be done in a variety of combinations, from audio only to web only to combined web and audio meetings to streamed content meetings. The wide array of available options can be confusing to newer users.

Pricing is often the most misunderstood aspect among companies considering an audio and web conferencing provider. When setting up an audio account, a company can get as many unique host codes as they need. These codes are provided to employees who need to conduct meetings. There is no cost to having unused codes- you only pay for the actual minutes used.

TelSpan has found a market niche by providing dedicated event advisors to its customers. An event advisor is assigned to each customer, ensuring a consistent level of support and familiarity. Event advisors are available to set up special calls, such as those that may require taking attendance or recording.

The flexibility of the TelSpan platform has led the company to expanding into content creationand delivery. Video training, assessments, and certifications are now able to be created efficiently and effectively on the TelSpan platform with secure record keeping and the ability to archive the content.

In a world where technology can sometimes remove the personal touch, it is also opening up lines of communication across the globe and connecting people in new ways.