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BOI, in partnership with United Way of Central Indiana, joined efforts in 2014 to boost the quality of child care throughout the Indianapolis region by providing business coaching to administrators participating in the United Way Quality Improvement Project.

The United Way Quality Improvement Project attempts to level the playing field among child care providers, primarily between licensed providers who have state standards and ministry-based providers who don’t have the same standards. This project helps provide Indy families with quality, affordable options no matter the care context. United Way began providing resources to ministry-based centers such as building improvements, learning materials, and education in partnership with industry experts like Early Learning Indiana and Child Care Answers. However, they realized that’s only one half of the equation; they wanted these businesses to be sustainable, so they contacted BOI to provide professional development to the participating businesses.

BOI’s professional development involves four core activities through 8-12 hours of one-on-one business coaching:

  1. Business operations assessment
  2. SWOT analysis
  3. Cash flow analysis
  4. Strategic plan

Five years later, the program was so successful that United Way opened the program to home-based child care providers. For the last 6 years, the program has been serving non-profit centers as large as 100+ kids as well a family child care homes(FCCHs) with as little as 3 kids. The program now graduates 10 centers and 10 FCCHs each year.

Do you know someone with a non-profit childcare center or a family child care home? Contact United Way of Central Indiana for more information about enrolling in the program.

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